At Bemaris Appliances, we are committed to ensuring our customers have a smooth and hassle-free experience. Your satisfaction is our priority, and we want you to shop with confidence. This page outlines our return and refund policies so you know exactly what to expect.
1. Return Eligibility
We accept returns for products that meet the following conditions:
- The item must be unused and in its original packaging.
- The return request must be made within 7 days of delivery.
Please note: Some items cannot be returned, including:
- Installed appliances
- Clearance or final sale items
2. How to Request a Return
To request a return or refund:
- Contact our support team via email or phone with your order details.
- Provide any necessary photos or documentation if the product was damaged during delivery.
- Our team will guide you through the return process and provide instructions for shipping or drop-off.
Contact Info:
- Email: support@bemarisappliances.com
- Phone: +1 402 205 7467
3. Refund Processing
Once we receive your returned product, our team will:
- Inspect the item to ensure it meets return criteria.
- Process your refund to the original payment method.
Important:
- Refunds may take 3–7 business days to appear, depending on your payment provider.
- Shipping costs are generally non-refundable.
4. Damaged or Faulty Products
If your appliance arrives damaged or develops a fault:
- Contact us immediately with your order information.
- Provide photos if applicable.
- We will assist with replacement, repair, or refund in accordance with the manufacturer’s warranty.
5. Exchanges
We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order.
6. Warranty Information
Most products sold by Bemaris Appliances come with a manufacturer’s warranty.
- Warranty terms vary by brand and product.
- Bemaris Appliances does not provide additional warranties unless explicitly stated.
- For warranty claims, please contact us or refer to the manufacturer’s policy.
7. Additional Information
- Orders canceled before shipping may be fully refunded.
- Once shipped, you will need to follow the return process outlined above.
- If you entered the wrong delivery address, contact us immediately; we will try to update it before shipment.
- For bulk or business purchases, return policies may vary; please contact us for custom guidance.
8. Commitment to Our Customers
We have been proudly serving our community since 1998, offering sales, service, and delivery of home appliances. Our goal is to make sure every customer leaves satisfied and confident in their purchase.
Store Hours:
- Monday–Friday: 8:00 a.m. – 7:00 p.m.
- Saturday: 10:00 a.m. – 3:00 p.m.
Delivery:
- Monday–Friday: 9:00 a.m. – 4:00 p.m.
- Most deliveries can be scheduled for the following business day
Payment Methods:
- Credit & Debit Cards (with processing fees)
- Cash (in-store only)
- Wire Transfer, Check, Money Order
- Cryptocurrencies (contact our sales team for details)